At GeneratorPartsHub.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you browse our website, purchase diesel generator parts, or use our services in Islamabad and across Pakistan.
Generator Parts Hub: Ultimate Privacy Policy
Last Updated:Â October 01, 2025
At Generator Parts Hub, we recognize the critical importance of your privacy and are unwaveringly committed to protecting your personal information. This Privacy Policy document serves to clearly outline the comprehensive methods by which we collect, utilize, disclose, and safeguard your valuable data when you visit our website, generatorpartshub.com, and engage with our diverse range of services. Our commitment extends to ensuring transparency and building trust regarding our data protection practices.
1. Information We Collect
To provide an exceptional and personalized experience, we collect various types of information. This data helps us understand your needs and continuously improve our service offerings. To process and deliver your orders for generator parts and services. Personal Information (Personally Identifiable Information – PII): This category includes specific details that can directly identify you. We collect this when you voluntarily provide it, such as when you create an account, place an order, subscribe to our newsletter, request customer support, or participate in promotions. This may include:
- Full Name
- Email Address
- Billing and Shipping Addresses
- Phone Number
- Payment Information (e.g., credit card details, securely processed via third-party gateways)
- Account Credentials (username, password)
- Any other information you choose to provide when contacting us.
-
Non-Personal Information (Non-Personally Identifiable Information):
This refers to data that does not directly identify you but helps us understand how our website is used. This information is collected automatically as you navigate our site and includes:
- IP Address (Internet Protocol address)
- Browser Type and Version
- Device Type and Operating System
- Referring/Exit Pages
- Date and Time of Visit
- Pages Viewed and Time Spent on Each Page
- Clickstream Data (your path through our website)
- Geographic Location Data (derived from IP address).
2. How We Use Your Information
The information we collect is essential for delivering and enhancing your Generator Parts Hub experience. We primarily use your data for the following purposes:
- Order Fulfilment and Service Delivery: To process your purchases, confirm orders, manage payments, arrange shipping, and provide customer support related to your transactions. This includes responding to your inquiries and fulfilling requests.
- Communication: To send you transactional emails (order confirmations, shipping updates), respond to your questions, provide important service announcements, and, with your consent, send marketing communications about new products, promotions, or special offers.
- Website Improvement and Personalization: To analyse website usage patterns, diagnose technical issues, and continuously improve our website’s functionality and user experience. This also allows us to personalize your experience, showing you products and content relevant to your interests.
- Security and Fraud Prevention: To protect the security and integrity of our website, prevent fraudulent activities, and comply with legal obligations.
- Analytics and Research: To perform internal research and analysis, gather demographic information, and generate aggregate statistical data to understand our customer base better and make informed business decisions.
3. Data Protection and Security
At Generator Parts Hub, we implement robust data protection measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard security technologies and procedures, including:
- Secure Socket Layer (SSL) encryption for all data transmissions during checkout and account login.
- Firewalls and secure server infrastructure.
- Regular security audits and updates.
- Restricted access to personal data for employees based on job function
While we strive to use commercially acceptable means to protect your personal data, it’s important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to take precautions to protect your own personal information online, such as using strong passwords and avoiding public Wi-Fi for sensitive transactions.to know more about us you can also visit our blog.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to enhance your browsing experience and collect non-personal information. Cookies are small data files stored on your device that help our website remember your preferences, items in your shopping cart, and other details between visits. By continuing to browse our site, you implicitly agree to the use of these cookies.
You have complete control over cookie settings. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality and your experience of our website.
5. Third-Party Services
To operate effectively, Generator Parts Hub utilizes trusted third-party services for various functions. These may include:
Payment Processors:Â Such as Stripe or PayPal, which securely handle your payment transactions directly. We do not store sensitive payment card details on our servers.
- Shipping Companies: To deliver your orders efficiently.
- Analytics Providers: Like Google Analytics, to help us understand website traffic and user behaviour.
- Marketing and Advertising Partners: To help us display relevant advertisements. And necessity.
These third-party providers have their own privacy policies and are granted access to your personal information only to perform specific tasks on our behalf. They are strictly prohibited from using your data for their own independent purposes or selling it to other parties. We carefully select our third-party partners to ensure they adhere to high standards of data protection.
6. Sharing Your Information
Generator Parts Hub respects your privacy and does not sell, rent, or lease your personal data to unrelated third parties for their marketing purposes. We may, however, share your information in the following limited circumstances:
- With Service Providers: As mentioned above, with trusted partners who assist us in operating our website, conducting our business, or serving our users (e.g., payment processing, shipping, web hosting).
- For Legal Compliance: When required by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
7. Your Rights Regarding Your Personal Information
We believe you have fundamental rights regarding your personal data. At Generator Parts Hub, we facilitate these rights:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal data we have about you.
- Deletion (Right to be forgotten): You have the right to request the deletion of your personal data under certain conditions.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
- Data Portability: You may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers immediately.
9. Changes to This Privacy Policy
Generator Parts Hub reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the updated policy on this page, and revising the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, our data protection practices, or wish to exercise your rights, please do not hesitate to contact us:
📧 Email: generatorpartshub@gmail.com 📞 Phone: +923207690353